LEGAL REFERENCE

Privacy Policy jo aapke liye likhi gayi hai

240mm mein aapka personal information aur financial data encrypted channels ke zariye protected rehta hai. Hum samjhte hain ke jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit...

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Humara privacy posture Pakistan mein

Jab aap 240mm par account khol te ho, hum aapka nam, email, phone number aur address collect karte hain—yeh sab account verification ke liye zaroori hai. Aapka withdrawal requests aur transaction history humari systems mein stored rehti hai taake aapke paise theek waqt par aapke account mein aa jayein. Hum third-party analytics ya marketing networks ko aapka personal data nahi dete. JazzCash,

Easypaisa, SadaPay aur Raast transactions hum sirf as payment facilitators ke through handle karte hain. Aapke account access logs aur game history jahan local qanoon ijazat deta hai, wahan secure rakhe jate hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY KE SAWAL?

Hum se sawal poochein

Team online

Customer Support

Aapke privacy ya data access ke sawalon ke liye 240mm support team se rabta karen. Hum weekdays 9 AM se 11 PM PKT tak available hain aur aapke concerns ko document karte hain.

Account Settings

Apne account dashboard mein jao aur Security section dekho. Aapka password reset karo, login history dekho, ya authorized devices manage karo jab marzi ho.

Data Request Forms

Agar aap apna complete data export chahte ho ya kisi specific transaction ki details ke liye, hamara legal support team aapko process samjhata hai aur documents tayyar karta hai.

KYUN HUM PAR BHAROSA KAREN

Privacy ke saath 240mm ka approach

SSL Encryption

Aapke sab se sab data—passwords, bank details, email—256-bit SSL ke zariye encrypted hota hai. Jab aap login karte ho ya...

No Cookie Tracking

Hum marketing cookies ya user-tracking pixels use nahi karte. Aapke session data sirf aapke account experience improve karne ke liye...

Minimal Data Collection

Account khalne ke liye sirf wo details chahiye jo verification ke liye zaroori hain. Extra profile data mangna ya unnecessary...

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast transactions directly un payment providers ke servers par process hote hain. Hum aapke full banking...

Regular Audits

Hamari security infrastructure quarterly review hota hai taake koi vulnerability na rahe. Agar koi issue detect ho, hum immediately users...

Withdrawal Verification

Jab aap paise nikalna chahte ho, hum verify karte hain ke requesting account wahi hai jo deposit kiye. Yeh aapke...

Privacy features jo samajh mein aayen

Data Retention

Account close hone ke baad bhi hum transaction logs 7 saal tak rakhe rehte hain—yeh Pakistan ka tax aur compliance requirement hai.

Withdrawal Times

JazzCash, Easypaisa aur SadaPay withdrawals 2-4 ghante mein complete ho jate hain. Bank transfers 1-2 kaam ke din lete hain. Raast instant ho sakta hai agar bank support karey.

Account Suspension

Agar hum fraud suspicion detect karein, account temporarily lock ho jata hai. Aapko email aur SMS se notify karte hain aur verification ke liye mausla farma mangta hai.

Password Reset Flow

Agar password bhool jao, verification link sirf 30 minutes ke liye valid rehta hai. Naya password set karne ke baad puraane sessions logout ho jate hain security ke liye.

Two-Factor Option

Optional 2FA SMS-based hai. Aap apne account settings mein ja kar enable kar sakte ho jab marzi aapko extra layer chahiye.

Support Response

Privacy-related issues priority status dete hain. Hum target rakhte hain 24 ghante mein first response dene ka, sensitive cases mein foran.

Policy Updates

Agar hamara privacy policy change ho, in-app notification aur email zaroor bhejte hain. Aapko 30 din ka time milta hai naya policy read karne ka.

Security features jo visible hain 240mm mein

Login Alerts

Har naya device ya location se login karte waqt SMS verification code bhejta hain. Yeh ensure karta hai ke sirf aap apne account access kar sakte ho.

Activity Dashboard

Account settings mein aapka complete login history aur payment activity dekh sakte ho. Har transaction timestamp aur device info ke saath show hota hai.

Withdrawal Whitelist

First withdrawal karte waqt 240mm aapke payment account ko verify karta hai. Baad mein sirf wo accounts se paise nikal sakte ho jo pehle verify ho chuke hon.

Session Timeout

Agar 30 minutes tak activity nahi ho, auto logout ho jata hai. Phir se login karte waqt password aur OTP dobara entry karna padta hai.

Encrypted Chats

Customer support ke saath jo bhi message exchange karte ho, end-to-end encrypted hota hai. Support team internal records access nahi kar sakte.

Privacy Controls

Profile visibility, transaction history sharing aur contact preferences—sab kuch aap control kar sakte ho apne settings se. Default private rehta hai.

Frequently asked privacy questions

Nahi. Aapka phone number sirf SMS verification aur account recovery ke liye use hota hai. Marketing messages ya external sharing ke liye hum aapka number kabhi nahi dete. JazzCash, Easypaisa ya Raast ke zariye jo transaction hote hain, sirf wo payment processors ko verify ke liye numbers lete hain.

Withdrawal pending ho sakta hai agar aapka payment account 240mm ke system mein pehle verify nahi hua. Hum security ke liye first withdrawal ko manually check karte hain. Aapke phone par OTP aayega—us ko confirm karein toh processing shuru ho jayega.

Hum aapka game preferences aur session time track karte hain taake aapka experience better ban sake. Magar yeh data publicly nahi share hota aur na hi marketing companies ko becha jata hai. Aapke individual results kabhi visible nahi hote kisi dosre account mein.

Account close karne ke baad bhi transaction records Pakistan ke tax laws ke tahat 7 saal rakhe rehte hain. Aapka personal details ka major part delete ho jata hai, sirf compliance records aur withdrawal audit trail rehti hain. Full data deletion officially nahi hota.

JazzCash aur Easypaisa requests usually 2-4 ghante mein complete ho jate hain. SadaPay transfers 1-2 ghante le sakte hain. Agar late hai, hum immediately payment provider se check karte hain aur aapko update dete hain. Raast transactions instant ho sakti hain agar aapka bank support karey.

Foran apne account mein login karo aur password reset page par jao. Naya strong password set karo—minimum 12 characters, uppercase, numbers, symbols. Reset ke baad sab puraane sessions automatically logout ho jayenge. 2FA bhi enable kar dena optional aur extra secure hone ke liye.

Bilkul nahi. Aapka game history sirf aapke account mein visible hai. Law enforcement ke liye legal court orders ke zariye hi hum data share karte hain, uss waqt aapko bhi notify karte hain. Insurance companies, employers, ya family members—kisi ko bhi nahi dete.